Support
Stuck, found a bug, or have an idea? Write to us at support@playpinkbreak.com. Tell us your iPhone model and, for a level, its number. We usually reply within two working days.
Questions
I bought Remove Ads or coins on a new phone and don't see them
Open the pause menu during a level and tap Restore purchases. Remove Ads comes back on any phone signed in with the same Apple Account. Coins are kept on the phone they were bought on.
Does Remove Ads remove every ad?
It removes the ads that play between levels. Ads you choose to watch for a reward (an extra life, double coins) stay available, and you never have to watch them.
Will I lose my progress if I delete the app?
Progress, coins and skins are saved on your phone only, so deleting the app removes them. Remove Ads can always be restored.
How do I change my ad privacy choices?
Where privacy law gives you a choice, open the pause menu and tap Privacy settings. Ad tracking can be turned off any time in iPhone Settings → Privacy & Security → Tracking.
A level feels impossible
Every level has been cleared by our test bot. Try aiming for the openings and catching power-ups. If you run out of lives, you can watch an ad for one more, or skip one level per world. Still stuck? Send us the level number.
A purchase went wrong or I want a refund
Payments are handled by Apple. Request a refund at reportaproblem.apple.com. If coins didn't arrive, email us and we'll sort it out.